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Ship To Home

Check Out New Ship-To-Home Program

Shop from home and have plants shipped straight from the growers to your door.
Check out below for more information.

Ship To Home Program Ordering FAQ

Are Ship-To-Home plants available in-store?
  • Possibly. Many of the same plant varieties are available in both the Ship-To-Home Program and at Wilson’s Garden Center in Newark.
  • The Ship-To-Home Program allows Wilson’s to offer a much larger selection of plants through our grower network, including specialty and hard-to-find varieties that may not be available at our Wilson’s Garden Center Location.
Can I pick up Ship-To-Home Program plants, or have them held at the store?
  • No. Ship-To-Home plants ordered through the program ship directly from our trusted grower partners and aren't available for in-store pickup at our Wilson’s Garden Center location. Because they come directly from the growers, we can't hold them or pull them off the shelf at the store.

Why are the prices on the Ship-To-Home higher than the prices in-store? 

  • Ship-To-Home orders include shipping costs and, if applicable, Ohio residents’ sales tax.
How are plants shipped?
  • Plants are carefully packaged and shipped directly from our growers to help ensure they arrive healthy and ready to thrive.

How long does it take for Ship-To-Home plants to arrive? 

  • Once you place an order, delivery should take 1-2 weeks.
What if my Ship-To-Home order arrives damaged?
  • Report damaged products to the store within 48 hours of delivery. Call 740-763-2873 (option 4).
  • We will need pictures of damaged plants. Pictures can be emailed to office@great-gardeners.com.
  • Once confirmed, we will have damaged plant material reshipped at no cost to you.
Can I return Ship-To-Home online purchases?
  • We do not offer any returns from the Ship-To-Home website.

Do you have a guarantee on Ship-To-Home plant purchases?

  • We do not offer guarantees on any plants sold on the Ship-To-Home online store. You will receive a care instruction sheet with each plant you purchase. Please follow the care instructions for best results. You are welcome to call us at 740-763-2873 (option 4) with any questions concerning your plant purchase.
How does the weather affect my shipment?
  • Shipping schedules may vary depending on weather conditions and your location to help protect plant quality during transit. The growers carefully monitor shipping conditions when fulfilling orders. Growers may choose to delay shipments during periods of extreme heat or cold.

What should I do if my order includes both Ship-To-Home and Curbside/In-Store Pick-Up plants?

  • Place Ship-To-Home orders separately from In-Store/Curbside, Event, and Gift Card orders. Before placing your order, check for accuracy and remove any in-store/curbside items, gift cards, or events from your Ship-To-Home cart.

Do in-store Wilson specials pertain to Ship-To-Home Program orders?

  • No, Ship-To-Home Items are not part of any in-store specials we may offer.

Can Hurry Back Bucks or Gift Cards be used on Ship-To-Home Program orders?

  • No, Hurry Back Bucks and Gift Cards can not be used on Ship-To-Home orders.
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